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Saturday, 17 December 2011

#7 : Topic 5 : Online Induction

According to Rainer and Cegielski (2009), online induction system is an online employee induction system which is easily manage and reporting of the induction process of new employees to expose new employee in their new environment organizations and promotion requirement. The purpose of the induction period (which may be a few hours or a few days) is to help a new employee settle down quickly into the job by becoming familiar with the people, the surroundings, the job and the business.

It is important to give a new employee a good impression on the first day of work. However, the induction program should not end there. It is also important to have a systematic induction program, spread out over several days, to cover all the ground in the shortest effective time. For me, several people who may include in the process of online induction are senior management, supervisors or line managers, personnel officers, health and safety managers, and also employee or trade union representatives who will be much information about the organization.

In the book of IT Induction and Information Security Awareness by Valerie Maddock (2010), he discussed about items should be covered in an effective induction program. These are Introduction to the business or department and its personnel or management structure, layout of the buildings such as factory or offices, terms and conditions of employment (explaining the contract of employment), relevant personnel policies, such as training, promotion and health and safety, business rules and procedures, arrangements for employee involvement and communication, and lastly is welfare and employee benefits or facilities. Hence, the induction provides a really good opportunity to socialize and brief the newcomer on the company's overall strategy, performance standards and impression of the culture of the organization.

Salmon (2004) mentioned that there are some advantages for the organization when implementing the online induction. Firstly, it is cost effectively provide new employees with online induction. If carefully done, it will save time and cost in terms of faulty products or poor services. For instance, reduce manual administration to decrease the cost of induction, deliver procedures, quizzes, tests, and surveys to the new employees online and also include documents, videos and other rich media in your induction process. In addition, in the article of Rapid Induct: Online Induction System, it stated that top management able to update the organizational content anytime and anywhere. With constant changes to regulations, company policies and worksite conditions, it gives them control to instantly update your information or any corrections can be made online before orientation.

However, there are also some drawbacks when executing the online induction. Patrick McGhee (2005) discussed about this in his book, titled of The Academic Quality Handbook: Enhancing Higher Education in Universities and Further Education Colleges, which online induction may be poor website. This is due to website is poorly designed or out of date, so, the new employees may not even relying on company website to gain additional information about the company, its mission and method of operation. There's also the possibility that the site won't have relevant information regarding the candidate's area of interest.

Last but not least, I can conclude that induction is very important part of welcoming process into the organizations for new employees as it gives the organization the opportunity to deliver the company message and standards before the new employees ‘hit the shop floor’. (561)



References:

1. Rainer, R. K., Cegielski, C. G. (2009). Introduction to Information Systems: Enabling and Transforming Business. USA: John Wiley and Sons.

2. Maddock, V. (2010). IT Induction and Information Security. UK: IT Governance Ltd.

3. Salmon, G. (2004). E-moderating: The Key to Leaching and learning Online. London: Taylor & Francis Books.

4. McGhee, P. (2005). The Academic Quality Handbook: Enhancing Higher Education in Universities and Further Education Colleges. New York: Routledge.

5. Rapid Induct: Online Induction System http://www.rapidinduct.com.au/docs/Rapid_Induct_low_res.pdf

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